Report a Missed Collection

Current Status

When to report a missed collection

Rubbish collections

If your rubbish collection was missed between Tuesday 16 April and Monday 22 April 2019 you can put out additional rubbish on your next scheduled collection.

Extra rubbish should be tied in a black bag and placed next to your black wheelie bin.

Recycling and green waste collections

If you report a missed recycling or green waste collection we will return to collect within 2 working days from Tuesday 23 April.


Introduction

Privacy Statement

This form can be used to report a missed rubbish and/or recycling collection. Your information may be shared with other council services and partner organisations to ensure our records are kept accurate and to help us to identify services or benefits you may be entitled to or interested in. We may also need to share your information for the prevention and detection of fraud and/or other crimes or as the law requires. For further information about how we use your information please refer to the Council’s Privacy Statement on www.solihull.gov.uk.

Before reporting a missed collection

Missed collections must be reported within two working days of your scheduled collection day.

If you live in a property that uses communal bins for rubbish and/or recycling, please telephone us on 0121 704 8000 to report a missed collection.

Please ensure that your rubbish or recycling was left at the edge of your property or the agreed collection point for collection by 7.00am. If your containers were not presented correctly and/or not out on time then we will not return for your missed collection.

Collections are made on all Bank Holidays except Christmas Day, Boxing Day and New Years Day.

Missed items

Please select which container(s) have been missed:


Address of the Missed Collection

Enter the postcode in the box below and click search to retrieve the address (must be a Solihull Borough Address)

StreetAreaTown/City
There are no addresses to display

Collection Status

Address of the Missed Collection

* Denotes Mandatory Data

 
 
 
 
 
 
 
 
 



This application was developed by the SMBC, IT Applications, eServices Team.