Primary
Responsibilities:
Service Re?design & Improvement: Hybrid
Working
Complaints and compliments
overview/performance management
Co?location of Services; Shared Services;
Workforce Planning
Council’s Health &
Safety responsibilities as an employer
Business Continuity
Member Development
Budget and Investment Strategy,
Medium Term Financial Strategy Delivery & Capital
Strategy
Housing Benefits & Welfare
Reform
Council tax and business rates
collection; rent arrears
Communications
ICT Strategy/Digital
Information and Data (Data
Protection Act and Freedom of Information Act); GDPR
Procurement
Strategy
Risk Management and
Insurance
Chair of Property Investment
Board
Corporate Landlord; oversight
of Mell Square Management Company