To meet the requirements of the Local
Authority Social Services and National Health Service Complaints
(England) Regulations 2009 and provide information and analysis of
2021-2022 complaint & compliments activity and related
performance data for Solihull’s Adult Social Care &
Support Services.
Decision type: Key
Reason Key: Affects more than 1 ward;
Decision status: Recommendations Approved
Wards affected: (All Wards);
Notice of proposed decision first published: 16/06/2022
Decision due: 20 Jul 2022 by CPH Adult Social Care and Health Decision Session
Reason: Select Decision Making session
Lead member: CPH Adult Social Care and Health
Lead director: Director of Adult Social Care
Department: Adult Social Care Directorate
Contact: Karen Millard 0121 704 6317 Email: kmillard@solihull.gov.uk, Jane Roadknight Email: jane.roadknight@solihull.gov.uk.
Consultation process
as per the report